Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
The tables were created out of SQL query and they are not responding well. AS the data contains 1000 rows..As i click on the front end's second page result it lands me to a page named about:blank#blocked
The high chart related to it also not working.
I request you to resolve the ticket by tomorrow.
Please reply to [email protected]
Hello Mekhla
I can't see any tables on the related URL you left, so I can't inspect the page.
The next page in the tables stays on the same page, so I don't know why you see about:blank#blocked, but it could be related to a security setting in a security plugin, or on your server.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Mekhla
Thank you for the video.
I haven't seen an error like this before, but since it says "Blocked", there must be something blocking it. Either settings on your server, or some security plugin.
wpDataTables is a WYSIWYG (What You See Is What You Get) concept based plugin. This means that the table should look the same both in back-end and in front-end. If your front-end table looks and behaves differently than in back-end, this usually implies that there is another plugin (or the current theme) that's changing the behavior of our plugin.
Also, I noticed you created a query like:
You should simplify it like this:
Or you will face issues with filtering and sorting. Maybe this will resolve the issue you're having now, but I can't say for sure as I've never encountered it.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables