We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I've already posted this privately and got no answer - so now it's public.
We've just purchased the 'wpDataTables Basic Lifetime Plan', installed the Zip file, however the ONLY two pages that are displaying correctly in the back-end are the 'Dashboard' and 'System Info', all the rest are a blank, white page with a spinning wheel!
I've restarted the browser, logged in and out, even installed it again via FTP - with no change. Was there something else I needed to do with the install/upgrade? I can't even use this Premium version until I fix this install!!
Hi again Tony
I apologize for the late responses. Like mentioned in your private ticket, Due to an increased amount of tickets coming in, our response times are longer than usual.
The issue has been resolved, if I'm not mistaken? I saw you responded to the other ticket as well, so I'll take a look at it right away.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables