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  Public Ticket #2487356
Can not to Install plugin Amelia
Closed

Comments

  • jasem started the conversation

    I tried to install the zip file ...but it gave me Failed to Install .

    I am using Learn-press Theme in my wordpress. May be there is conflict with the theme, I dont know.

    So please help me to install Amelia Plugin.

    Kind Regards

    jasem

  • [deleted] replied

    Hello Jasem, 

    Thank you for your purchase.

    Could you please tell me have you followed the instructions for installation provided here?


    Please note that our plugin have a size of around 8 MB so if you are not able to upload the plugin through WordPress plugins page, maybe this is causing the issue that you have, then you need to increase following:

    upload_max_file size, 

    post_max_size ,

    max_execution_time

    You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.

    Let me know if this helped.