Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay
  Public Ticket #2486952
Buffer time after an initial service completes
Closed

Comments

  •  1
    Rory started the conversation
    July 28, 2020 at 10:45am

    Hello,

    I have a service called Injury assessment that lasts 30mins.

    The Buffer Time After is set at 30mins. This means the same employee is unable to carry out the same service during this time.

    The minimum Buffer Time After available from the drop down is 30mins

    I need to change Buffer Time After to 15 mins. Can you help?

  • [deleted] replied
    July 29, 2020 at 8:06am

    Hello Rory, 

    You need to change the Default time slot step option in Amelia -> Settings -> General to 15 min or 5 for example, in order to create buffer times that long. This option applies to all time intervals in Amelia , duration of services, buffers, work hours, etc. 

    Let me know if this helped!

  •  1
    Rory replied
    July 30, 2020 at 4:31pm

    Hello Marija,


    Yes I have set the option and it seems to have created a 15min buffer.

    Ill log another ticket now as I have another question.


    Thanks for your help :-)

  • [deleted] replied
    July 31, 2020 at 7:31am

    Hello Rory, 

    Glad to see that the issue is resolved. Thank you for letting me know

    You are welcome.

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help.