Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Also, please check if you enabled "Show bookings in customer's time zone" in Amelia's General settings.
If you are in a different time zone than your WordPress site is, and you've enabled this option, the times on front-end will show available time slots in your time zone, which will be the time you set in back-end +/- the time difference (depending on where you are in regard to the time zone set in WordPress' General settings).
There were some time zone issues when it comes to the Employee panel, and that will be fixed with the next update, scheduled for next week, so if you can't find anything in iCal, maybe this fix will resolve your isse also.
Hi,
How are you?
I am sure this is a quick fix but I cannot find it.
When an event is added to ICal it is for 10 hours later than the schedule event time.
Please advise how to fix this.
Thank you, Sharon
Hello Sharon
Thank you for your purchase.
Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Also, please check if you enabled "Show bookings in customer's time zone" in Amelia's General settings.
If you are in a different time zone than your WordPress site is, and you've enabled this option, the times on front-end will show available time slots in your time zone, which will be the time you set in back-end +/- the time difference (depending on where you are in regard to the time zone set in WordPress' General settings).
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar,
Thank you for your reply.
I changed the time zone on the wordpress dashboard to reflect my city.
I also tried enabling "show bookings in customers time zone" and I then tried again with this option disabled. It still did not make any difference.
Have I missed anything? Do you have any other suggestions.
Kindest Regards, Sharon
Hi again Sharon
Have you checked your iCal settings?
There were some time zone issues when it comes to the Employee panel, and that will be fixed with the next update, scheduled for next week, so if you can't find anything in iCal, maybe this fix will resolve your isse also.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables