As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay
  Public Ticket #2485960
Email notification
Closed

Comments

  • Anastasia started the conversation

    Hi,

    Does the employee receive an email notification on the unpaid version? I am testing the application, I can't seem to set up this feature on the unpaid version. 

    We will be buying soon, but for the testing period I'd like to test it as much as possible before that.

    Thank you,

    Anastasia

  • [deleted] replied

    Hi Anastasia,

    Thank you for your interest in our plugin.

    On the Lite free version PHP mail is set as default mail service but we don't recommend to use it. We strongly recommend changing mail service setting to SMTP or Mailgun because email that is sent with PHP Mail generally gets flagged as spam by mail servers and also can take some time to send. See here how to setup other mail service.

    Best regards.