We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I found the plugin incredible, but I can't find a feature I need.
After scheduling I need to control the presence of my users, to find out if they were present. Is there any way to check in? Is there a way to issue a qrcode for presentation and release input?
Hi Essenciadigital,
Thank you for your interest in our plugin.
Unfortunately something like this isn't possible with our plugin at the moment. We only have four statuses that can be set but without status for presence. Also at the moment we don't have option for issuing a qrcode, customers can only have different IDs, and for events they get unique codes so at the event employee can check their details.
Best regards.