As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
j'aimerais arrêter d'utiliser et de payer Amelia j'aimerais juste avoir les information nécessaire a la résiliation de ce dernier
Hello Arthur,
I assume you ask about the refund process for the plugin (considering the Google translation of the ticket).
We are sorry to hear that you don't find Amelia suitable for your business.
Do you maybe have some questions or concerns about the plugin that we can help you out with or clarify?
In order to request a refund, you need to login to http://store.tms-plugins.com/ with the credentials you received in the e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and if you're still within 15 days from your purchase you will see the "Request Refund" button (if you access the store on a smaller screen and don't see the button right away please scroll to right).