I assume you ask about the refund process for the plugin (considering the Google translation of the ticket).
We are sorry to hear that you don't find Amelia suitable for your business.
Do you maybe have some questions or concerns about the plugin that we can help you out with or clarify?
In order to request a refund, you need to login to http://store.tms-plugins.com/ with the credentials you received in the e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and if you're still within 15 days from your purchase you will see the "Request Refund" button (if you access the store on a smaller screen and don't see the button right away please scroll to right).
j'aimerais arrêter d'utiliser et de payer Amelia j'aimerais juste avoir les information nécessaire a la résiliation de ce dernier
Hello Arthur,
I assume you ask about the refund process for the plugin (considering the Google translation of the ticket).
We are sorry to hear that you don't find Amelia suitable for your business.
Do you maybe have some questions or concerns about the plugin that we can help you out with or clarify?
In order to request a refund, you need to login to http://store.tms-plugins.com/ with the credentials you received in the e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and if you're still within 15 days from your purchase you will see the "Request Refund" button (if you access the store on a smaller screen and don't see the button right away please scroll to right).