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  Public Ticket #2481532
Admin name
Closed

Comments

  •  6
    Jack started the conversation

    How do I change that name that comes after "Hello... [name]" on the dashboard screen?

    I entered some fake name "test" to create an appointment on the booking page and now the app is greeting me calling me Test. 🙄

  • [deleted] replied

    Hello Jack,

    At the moment, the only way to change that would be in your database (via PHPMyAdmin or any other database administration tool you use). So, please acess your database and find the wp_amelia_users table (please note that “wp_” is the default database prefix, but it is possible that you have a different one. So you’re looking for the table “your_prefix_amelia_users”).

    When you open that table, find the name that is displayed on the dashboard, click on “Edit” in that row, and simply change the details there.

    Selection_9991942.png 

    Let me know if this helped!


  •  6
    Jack replied

    Hi, Marija. Thank you for your answer.

    That's very strange. Why do I need to go into PHPMyAdmin to change a simple thing? This Amelia software surprises me all the time. I'm just a guy using a booking app. I have no idea how to use this PHPMyAdmin. So, of course, I wouldn't know how to find that file.

    I find it intriguing that you are always suggesting that we fix some stuff inside your files when that's not a customer's job. I bought the app to have it working, that's it.

    I did try to find this "PHPMyAdmin" in my cPanel. There were so many folders and subfolders. I had to enter one by one until I found the amelia's files.

    It worked. 

    But it's still weird that I have to fix that myself going into complicated things only programmers are used to.

    Thank you, though. At least you knew how to explain it.

  • [deleted] replied

    You are welcome, Jack. 

    That is the only way to change the name for the user in Amelia at the moment, unfortunately. These are not changes in the actual files of the plugin, Amelia works properly with the test name there as well, but this is data that you save on your website and it is saved in the database. Users' information can't be accessed in the back-end of Amelia, unfortunately, and this is why it can't be chnaged there but we will see if there is a way to add it somewhere to the back-end of Amelia in the future, so users don't need to access the database to change their info.

    Sorry that you went through some extra work to change this.

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help.

  •  6
    Jack replied

    I don't want to be the annoying customer that complains all the time. I love everything about Amelia. Specially the way you are always there for us, answering and trying your best.

    What is weird is that sometimes you assume that we are web developers or some tech savy people that could edit files inside the server. I took a shot and went into the cPanel. I had no idea PHPMyAdmin would be in there. It was luck. Other regular people that know very little about computers would NEVER be able to fix this themselves. And that's absolutely fine because that's not their job. Customers are supposed to buy the software and use it.

    Again, thank you for your swift reply.

    Cheers.

  • [deleted] replied

    Hello Jack, 

    Of course, I understand your point. This is why we are trying to move as much as we can to the back-end of Amelia and we really try to explain everything in simple steps/instructions. Most users know where and how since they are developing WordPress websites, but there are users, like you mentioned, that don't know how and where so we are here to explain and if necessary login and help out of coursesmile.png

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help.