Okay
  Public Ticket #2479411
mal function
Closed

Comments

  • Ivanira started the conversation

    I have a trouble with the Services.

    I added 2 services (I can see them on the front-end form) but they disappeared on Amelia Admin.

    I tried to create a new categorie to add the services again but they disappear when I'm update the page.

  •   Ivanira replied privately
  •   [deleted] replied privately
  • Ivanira replied

    Hi, 

    That´s it. I did a purchase with my user admin. So create a new user admin and that´s ok. 

    Thank you for your reply.

    Will post her a copy, for another client with same problem

    --------------------------------------------

    REPLY: It can be that in the testing process you booked appointments while logged in to your WordPress, so another (Customer) user role was added to your admin user in your database. You can check this out in your database, in the wp_amelia_users table (it can have a different prefix rather than wp, depending on your database), find and edit your user, delete user roles added leaving only the admin user role there. Or you can re-create your WP user on your WordPress- > Users page.


  • [deleted] replied

    Glad to see the issue is gone. Thank you for letting us know and sharing this. 

    You are welcome. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help.