Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
I have a trouble with the Services.
I added 2 services (I can see them on the front-end form) but they disappeared on Amelia Admin.
I tried to create a new categorie to add the services again but they disappear when I'm update the page.
Hi,
That´s it. I did a purchase with my user admin. So create a new user admin and that´s ok.
Thank you for your reply.
Will post her a copy, for another client with same problem
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REPLY: It can be that in the testing process you booked appointments while logged in to your WordPress, so another (Customer) user role was added to your admin user in your database. You can check this out in your database, in the wp_amelia_users table (it can have a different prefix rather than wp, depending on your database), find and edit your user, delete user roles added leaving only the admin user role there. Or you can re-create your WP user on your WordPress- > Users page.
Glad to see the issue is gone. Thank you for letting us know and sharing this.
You are welcome.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.