Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
i cannot get my paypal synced . ive imputed the live client id and secret , then save , nothing updates.
also adding an extra custom field in the customer confirmation page does not show up.
Hello ben reed,
Thank you for your purchase.
Could you please tell me have you went through our instructions for setting up PayPal? If yes, could you check if you turned off Sandbox mode in Amelia Settings?
Can you please check again your Live Client ID and Live Secret on your PayPal account? You have there Sandbox and Live credentials.
With PayPal and Amelia there are only two possible mistakes that customers can make. First one is to use Live credentials when Sandbox mode is enabled, and the second one is to copy the wrong PayPal credentials (“Client ID” and “Secret”) to Amelia.
Let me know if this helped!
also adding an extra custom field in the customer confirmation page does not show up.
I am not sure if I understood this quite well - if you are referring to creating Custom fields, could you please check if you have chosen Services for the custom fields, since they will show up only for the Services you choose when you create them.