As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I would like to offer a free sample of my online service. I have payments set up to WooCommerce. Even though the price is set to 0, the customer is still taken to the checkout/cart. Is there a way to skip checkout for a free service?
Hello Paweł Tkaczyk,
This is also possible as an option in your database, like skipping the WooCommerce Cart page. So, if you change this the payment won't go to WooCommerce, it will use the Amelia on-site payment method.
When you go to your database you need to find and open the wp-options table (it can have different prefix depending on your database) , and find the option amelia_settings in it. Then please edit this option and when you find property 'wc:' there you need to set true for the 'onSiteIfFree' parameter instead of false, like here:
If you have any further questions or concerns feel free to ask,
Thank you, Marija :) You're helpful as always :)
You are welcome, Paweł.
Glad I could be of help
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.