Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2476175
GST and INR
Closed

Comments

  • Robert started the conversation
    July 17, 2020 at 11:48am

    I am trying to make a purchase. 

    I was informed that it was USD 49. But, I notice that there are 2 issues. 

    1. The cost is USD 59. Did the cost go up recently?

    2. I would like to pay in USD. It shows the amount in INR during checkout and there is GST added. How can make the purchase in just USD. 



    Regards, 

    Robert 

  • [deleted] replied
    July 17, 2020 at 4:28pm

    Hi Robert,

    Thanks so much for choosing Amelia. 

    The price for Basic annual license is $59 + VAT, we haven't changed prices for almost two years.

    The payment is processed via our reseller Paddle, so they are handling VAT and the transaction. At the beginning of the process you can choose United States and  put zip code for NY for example 10001 and the payment will be in USD. Unless you do that it will be as it is in your Country. 


  • Robert replied
    July 17, 2020 at 6:03pm

    HI, 


    Thank you, for the response. 

    There is no GST applicable even I am in India and the billing is in USD , outside the country/ 

    Ideally, there should be no need for me to change my location. If the billing is outside the country, there is no GST (VAT) applicable. 




  • [deleted] replied
    July 17, 2020 at 6:34pm

    Hi Robert, 

    I am not familiar with VAT and TAX in different countries. For these matters you would need to consult our reseller Paddle, since thy are handling that part.

    https://paddle.com/support/welcome/#vat-tax-handling-and-compliance

    You can contact them here: https://paddle.com/support/contact/