Hello Markus

Unfortunately, something like this cannot be achieved with Amelia. If the user role has the ability to change the status of an appointment, that user role will be able to do it more than once. The only thing I can offer you, as a workaround, would be to limit your employees so they only have access to the Front-end Employee Panel. There, we could hide all other options but "approved" with some CSS:

body > div.el-select-dropdown.el-popper > div.el-scrollbar > div.el-select-dropdown__wrap.el-scrollbar__wrap > ul > li:nth-child(2),
body > div.el-select-dropdown.el-popper > div.el-scrollbar > div.el-select-dropdown__wrap.el-scrollbar__wrap > ul > li:nth-child(3),
body > div.el-select-dropdown.el-popper > div.el-scrollbar > div.el-select-dropdown__wrap.el-scrollbar__wrap > ul > li:nth-child(4) {
display: none !important;
}

And when they edit the appointment, they would see this:

This would also mean that, if they want to cancel or reject the appointment they would need to reach out to the appointment, or a manager.

If you wish to block employee from editing the appointments, you can do that in Amelia Settings/Roles/Employee.

I'm not sure I understand all this about feedback. Could you, please, explain in a bit more detail?

Hi again Markus

I'm glad you're satisfied with the workaround!

If you don't link your employees to a WordPress user, they will not receive the WordPress email with which they can configure their password. For customers, you can simply disable "Automatically create Amelia Customer user" in Roles Settings/Customer, and they will not receive that email.

In those settings, only under "Employee", you can block your employee from modifying the appointment. So, if you disable these, they should not be able to change any of those highlighted settings:

If you're still having issues, please let me know.

Oh, right, Markus, sorry about that.

These are all split into child fields, so I would need to access your employee's panel, and find the CSS you need. They vary from panel to panel, so I don't have one CSS code that will help.

Please provide me the log-in credentials for one of your employees' panels, and I'll gladly help.

Hi again Markus.

Thanks for the credentials. Sure, I will explain how to find and copy the selectors you need.

When you open the modal, right-click on the part you wish to hide and inspect the element:

Then, when you hover over the code, that section will be highlighted in the modal. Right-click on the code that highlights the entire div, and go to copy/copy selector:

Paste that selector, and add "display: none !important;", like this:

#tab-extras {
display: none !important;
}

So, now Extras field is hidden:

Continuing with the same logic, the CSS selectors are:

#tab-payment
#tab-customFields

You can add them all in one code, so to hide the top tabs, you'd need this:

#tab-extras, #tab-payment, #tab-customFields {
display: none !important;
}

Certain selectors can't be combined, so if it doesn't work when you separate them with a coma, simply add another selector below }

To hide "Kunde(n)", you can add this:

#pane-schedule > div:nth-child(1) {
display: none !important;
}

All other fields you've marked can be hidden with this:

#pane-schedule > div.am-selected-dropdown-items > div.am-selected-dropdown-item > div > div.am-align-right.el-col.el-col-24.el-col-sm-9 > div.am-appointment-persons.small {
display: none !important;
}
#pane-schedule > div.am-selected-dropdown-items > div.am-selected-dropdown-item > div > i {
display: none !important;
}
#pane-schedule > div:nth-child(3) {
display: none !important;
}
#pane-schedule > div:nth-child(4) {
display: none !important;
}
#pane-schedule > div.el-row {
display: none !important;
}
#pane-schedule > div:nth-child(7) > div {
display: none !important;
}
#pane-schedule > div:nth-child(9) {
display: none !important;
}

The issue with this is that this CSS applies to "New Appointment" as well, so if you add this, your employees will not be able to enter any of the hidden required fields that are needed to book a new appointment.

This may be an issue, but if you don't want your employees to add new appointments, it would be fine I guess. Please let me know.

You're welcome Markus

Glad I could be of service.

If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.