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  Public Ticket #2474501
Amelia and Oxygen builder problem
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Comments

  • paul started the conversation

    Hi! I just purchased your plugin, but i'm having difficulty getting it to work.

    I'm using oxygen builder. Oxygen does sometimes have compatabillity issues, as it works different to other builders. (theme is completely disabled)..... but I bought it after seeing a review that mentioned a guy using it with oxygen. I've came accros this review more than once now, so i'm worrying it may not be real.

    Anyways.... I followed the steps in the quickstart guide, but all I get is a spinning hourglass (For the multistep booking)..... I've also tried all the shortcodes, but nothing will show.

    Do you know of any issues?

    Thank You

    Paul 

  • [deleted] replied

    Hello Paul, 

    Thank you for your purchase. 

    When you just get the spinning wheel, without it ever loading, it usually indicates that you're missing one of the following in Amelia:

    • Category and service
    • Employee
    • Employee is not assigned to a service
    • Employee doesn't have working hours configured

    Please check these out and let me know if this helped!

  • paul replied

    Hi Marija,

    Thanks you for the response!

    I actually figured it out. There was a "show service on site" toggle that I had to check. Who would have thunk it! Ha!

    Anyway, I can confirm to anyone curious, that Amelia is indeed compatible, and seems to work very well.

    Thank you

  • [deleted] replied

    You are welcome, Paul.

    Great, glad to see the issue is gone and that Amelia works properly with Oxygen. Thank you for letting us know.

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help.