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  Public Ticket #2473997
Unable to activate Amelia
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  • Charles Gaillard started the conversation

    Bought the Appsumo deal. Receiver your e-mail with download link and code. Downloaded the Zip from your store. Installed plugin via WordPress and activate. All well no errors.

    In Amelia Settings I cannot activate Amelia. I keep getting the upgrade advice which, according to your FAQ's, would indicate that the Lite version is installed...

    I have repeated these steps three times, de-activate and delete Amelia -even via FTP- but to no avail. I enclose screenshot of activating screen.

    Hope you can help met out!

    Cheers, Charles Gaillard

  •   Aleksandar replied privately
  • Charles Gaillard replied

    Hi Aleksander, I did use your Zip from the store. However I solved the problem by de-activating all (±30) plugins. I was then able to activate the license. Obviously a conflict with a plugin. After activating the plugins again Amelia still works so problem solved. I had no time to figure out what plugin(s) caused it.


    Cheers, Charles

  •  2,572
    Aleksandar replied

    I'm glad to hear you were able to resolve the issue, Charles

    I'm sorry to hear you went through all that trouble, but still glad to hear it's resolved.

    If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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