As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Hi there. I paid for my license and its no longer working? I cancelled my old domain and I wanted to use this product on my new domain but it won't activate. My email isn't even being acknowledged by your system anymore.
Please help.
Thanks :)
Hello Abbas
Thank you for your purchase.
We checked, and we can see your purchase code is active and valid until May 2021.
Can you please log into our store http://store.tms-plugins.com/ with [email protected] and click on "Manage Domains". If you see an active site there, please deactivate it and try activating the code again.
If that doesn't work, please let me know, and I'll see what else we can do.
Kind Regards,
Aleksandar Vuković
[email protected]
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