We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there. I paid for my license and its no longer working? I cancelled my old domain and I wanted to use this product on my new domain but it won't activate. My email isn't even being acknowledged by your system anymore.
Please help.
Thanks :)
Hello Abbas
Thank you for your purchase.
We checked, and we can see your purchase code is active and valid until May 2021.
Can you please log into our store http://store.tms-plugins.com/ with [email protected] and click on "Manage Domains". If you see an active site there, please deactivate it and try activating the code again.
If that doesn't work, please let me know, and I'll see what else we can do.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables