Am working on implementing your excellent plugin on several sites at the moment, all of them requiring dual uses.
Use 1: Offering appointment booking to public with Zoom meetings. All good here.
Use 2: Using Amelia to create internal staff events which are simple Zoom meetings. The functionality I'd like here (unless it's already in place and I have missed it) is that, when an event is created and staff (who are mapped to WP users) are added, that those staff receive the standard 'Event Booked' email. I need to add the staff to the event when created so that it shows up on their calendar but, unless I am missing something, in order for them to receive the notification email then they also need adding as Attendees once the meeting has been created?
Related to Use 2 is the issue of 'repeat' notifications. If I create the Event as outlined above, without actually adding staff as Attendees, just adding them to the Staff field at event creation, they don't, as I said, get the Event Booked email. But, if I add an attendee, they then do get the Event Booked email, and they get it each time a new Attendee is added - it would be great to have a toggle 'notify all' or just have it that staff/attendees are only sent the first Event Booked email when they are first added.
As I said, Use 2 uses events for plain old internal meeting scheduling - would I have an easier life if I used a Service rather than an Event for this?
The notifications are being triggered based on customer bookings. If you simply create an event, or a service, your employees will receive no notifications. It is only if they are added to the event as attendees or to an appointment as customers, would they receive the notification.
This behavior cannot be changed, so if you need this internally, I'd recommend creating one Employee which will be assigned to your events, and then add your employees as attendees manually.
An issue here, however, would be that employees cannot be saved as both customers and employees, so your Employees wouldn't show up as available attendees. I'm afraid that what you're looking for to achieve cannot be accomplished with the plugin's built-in features.
Your employees would need to have separate customer accounts created, that would use another email address, so they would be added to the event.
Thanks, all understood. I had seen already that all users are in a single table (I had deleted a customer from frontend but the record was still in table) so fully understand your answer.
Would be a request from me for future feature that employees also receive notification when they are added to an event. I know that events are added to their calendars, but a notification email would still be useful.
Hello.
Am working on implementing your excellent plugin on several sites at the moment, all of them requiring dual uses.
Use 1: Offering appointment booking to public with Zoom meetings. All good here.
Use 2: Using Amelia to create internal staff events which are simple Zoom meetings. The functionality I'd like here (unless it's already in place and I have missed it) is that, when an event is created and staff (who are mapped to WP users) are added, that those staff receive the standard 'Event Booked' email. I need to add the staff to the event when created so that it shows up on their calendar but, unless I am missing something, in order for them to receive the notification email then they also need adding as Attendees once the meeting has been created?
Related to Use 2 is the issue of 'repeat' notifications. If I create the Event as outlined above, without actually adding staff as Attendees, just adding them to the Staff field at event creation, they don't, as I said, get the Event Booked email. But, if I add an attendee, they then do get the Event Booked email, and they get it each time a new Attendee is added - it would be great to have a toggle 'notify all' or just have it that staff/attendees are only sent the first Event Booked email when they are first added.
As I said, Use 2 uses events for plain old internal meeting scheduling - would I have an easier life if I used a Service rather than an Event for this?
Thanks,
Mat
Hello Mat.
The notifications are being triggered based on customer bookings. If you simply create an event, or a service, your employees will receive no notifications. It is only if they are added to the event as attendees or to an appointment as customers, would they receive the notification.
This behavior cannot be changed, so if you need this internally, I'd recommend creating one Employee which will be assigned to your events, and then add your employees as attendees manually.
An issue here, however, would be that employees cannot be saved as both customers and employees, so your Employees wouldn't show up as available attendees. I'm afraid that what you're looking for to achieve cannot be accomplished with the plugin's built-in features.
Your employees would need to have separate customer accounts created, that would use another email address, so they would be added to the event.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks, all understood. I had seen already that all users are in a single table (I had deleted a customer from frontend but the record was still in table) so fully understand your answer.
Would be a request from me for future feature that employees also receive notification when they are added to an event. I know that events are added to their calendars, but a notification email would still be useful.
Thanks.
Hi Mat
Sure, I will forward that to our development team.
You can also add it as a feature request on this page.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables