As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
UPDATE! That button is WAY too hard to find. Unless you hover over the section with account details AND THEN SCROLL RIGHT, you cannot find it. I have requested a refund.
Hi my request was closed and I still need a refund. I followed the instructions to scroll to the right of the dashboard page and I do not see the red button to request a refund.
Hello Hannah
That depends on the width of your screen. I'm on a 1244px laptop, and I can see the button normally, so I suppose you've checked from a smaller screen.
Anyway, I'm sorry to hear you won't be using the plugin after purchase. You should see the refund processed within 5 - 7 business days.
Kind Regards,
Aleksandar Vuković
[email protected]
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