We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2468715
Multisite and Amelia?
Closed

Comments

  • Richard started the conversation
    July 10, 2020 at 7:28am

    Hi there, just wondering about multisite support and licensing for Amelia?

    We're looking at letting our members create a subsite with a booking platform on a subdomain...

  • [deleted] replied
    July 10, 2020 at 8:48am

    Hi Richard,

    Thanks for your interest.

    Amelia works with multisite, one domain license is enough for one domain and unlimited subdomains. 

    Let me know if that answers your question and if there is anything else that I can do to help!


  • Richard replied
    August 4, 2020 at 12:13am

    I have since purchased Amelia and have it installed on one multisite domain — I have network activated the plugin but aren't seeing the Amelia settings in my sub-sites on the subdomain.

    I can install it directly on the sub-site and activate there but was hoping to network activate the plugin.

  • [deleted] replied
    August 4, 2020 at 8:20am

    Hi Richard,

    This is a pre-purchase category reserved for those who didn't purchase yet, so I am not eligible to help with this problem.

    Please open the ticket in Amelia category with your purchase code and our engeeners will gladly help.

    Thanks for understanding.

  • Claire replied
    August 15, 2020 at 1:26pm

    Can different subsites have different calendars and link to their separate Woocommerce stores?

    Thanks

  • [deleted] replied
    August 17, 2020 at 11:33am

    HI CLAIRE,

    Yes, Amelia works with multi-site. On each subdomain you can have separate installation.