Hello misa

Which version of Amelia do you have installed? If it's not 2.8, please update the plugin, and let me know if that helped.

Please download the full version from the email you received when you purchased the plugin (some hostings treat it as Spam, so please check your Spam folder as well). Also, you received an email with credentials for our store https://store.tms-plugins.com/login where you can download the full version fom.

My suggestion is to update the plugin manually by following these steps:

1.) Download zip from our store or from the email you received when you purchased the plugin

2.) Use FTP to open /yourwordpressfolder/wp-content/plugins

3.) Delete existing ameliabooking folder.

4.) Upload the previously downloaded ameliabooking folder through FTP into "plugins" folder (unzip it)

5.)  Go to WP-admin panel, open Plugins section.

6.) Deactivate Amelia Plugin, and then activate it again.

7.) Clear server and browser cache

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If you are on hosting where you are not allowed to access your FTP, then follow these instructions:

Please note that when you delete the plugin from your Plugins page, you WILL NOT lose your data.

1.) Download zip from our store or from the email you received when you purchased the plugin

2.) Delete Amelia plugin from WordPress' Plugins page

3) Click on Add new in top left of your Plugins page

4) Click on Upload plugin in top left of your Plugins page

5.) Choose the previously downloaded ameliabooking.zip file

6.) When uploading is done, please Activate Amelia plugin

7.) Clear server and browser cache.

Please note that our plugin is around 8 MB in size, so if you are not able to upload it through WordPress plugins page, you will need to increase the following:

upload_max_file size, 

post_max_size,

max_execution_time

You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.

Hi again Misa

Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here, but please enable the PRIVATE response, as this ticket is public

Hi again Misa

I logged in. This is just a warning that the header information cannot be modified since headers were already sent by Amelia, and it shouldn't affect the performance of your website.

I have forwarded the issue to one of our developers, and maybe they have some advice for removing this warning from your website.

Hi again Misa

We have some issues with the auto-update, so until our developers fix it, you need to update the plugin manually.

Our developer said that you probably have the debugger turned on in your wp-config.php file, and that's why it's showing. If you deactivate it, the error should go away.

You're welcome Misa

If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.