Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Ever since the version 3.0 update, a new error has been introduced to my site. More specifically, an error with WPDataTables 'PlaceHolder' feature. Before this update, a user was able to click on a 'Tank' and be re-directed to a 'Tank Details' page that contained specific 'Reads" and other information about that 'Tank'. So depending on the 'Tank' that the user clicked on, the 'Tank Details' page was populated with different information. The way that it was working before, the '%VAR1%' in our JSON feed ( http://wpapi.farmchem.com/Range/%VAR1% ) was replaced with the 'Monitor Number' of the 'Tank' that was clicked on. Currently though, the default 'Monitor Number' we are using for table generation, is not being replaced anymore. So right now, its as if every single 'Tank' has the same information. I will attach a couple pictures that will hopefully simplify what I am trying to say... Thanks!
Edit:
We have reverted our WPDataTables back to version 2.8.3 and everything seems to be working the way it should. For some reason, the %VAR1% placeholders / shortcodes are not being recognized, and were causing the issue.
Hello Dalton
One of our developers is testing this right now. We haven't changed anything in regards to placeholders.
I'll get back to you as soon as I have more info about this.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Can you clone your website?
If yes - I'll ask you to install the Duplicator plugin. It will generate a couple of files which you can send me (along with the log-in credentials), and then I can create an exact copy of your website, see what the issue is and try to resolve it.
Please note that the files will be too large to attach to the ticket, so you can upload them via wetransfer.com and just send me the link.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables