As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi, i would like to know if its possible to let the ''extra option '' already open? Because now when my client select a services, there is an extra of 30 minute on the appointment depend of the choice of the client, but with the button + and the extra, the client wont understand.
Is there i a way to leave it open or activate?I have developpers who can play in the backend if necessary. Thanks
Hello Sophie Gagne,
Thank you for your purchase.
It isn't possible to have the extra option open in Amelia with its current built-in features, unfortunately. But it could probably be achieved with some custom CSS, or some JS script, you can ask your developers to check this out.
If you have any further questions feel free to ask.
Perfect, but my developer ask how, is it possible to give me some more information about it so i can tell them?
Do you have developper in your team who can support me with that?
Thanks!
Hello Sophie,
Unfortunately, such customization of the plugin isn't covered by our support, so we can't help out with that. Maybe they can try with CSS, taking those selectors and adding them properties like display: block or similar, not sure if that could work though, haven't tried that, unfortunately.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.