Hey, I saw you release new version but don’t have the notification into my wordpress admin. It seems every last updates doesn’t coming I have to install manually how to fix that for now and the future please ?
Could you please install the Transients Manager plugin and delete the update transients on your website? Check afterwards if the auto-update option is there for Amelia on the Plugins page. If it isn't there, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Thank you it works. Thanks to prevent me it doesn’t delete the data because when I deleted an extension it’s always scary. Hope you will correct this step for the next version. Have a good day
Hey, I saw you release new version but don’t have the notification into my wordpress admin. It seems every last updates doesn’t coming I have to install manually how to fix that for now and the future please ?
Hello Jrm57,
Could you please install the Transients Manager plugin and delete the update transients on your website? Check afterwards if the auto-update option is there for Amelia on the Plugins page. If it isn't there, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Am also having same problem after clearing transients also
Hello Steve,
I've replied to the ticket you opened regarding this matter, so please check it out.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Thank you it works. Thanks to prevent me it doesn’t delete the data because when I deleted an extension it’s always scary. Hope you will correct this step for the next version. Have a good day
You are welcome, Jeremy.
Amelia works in the way that when you deactivate and delete it on the Plugins page no data is lost, because of these manual updates.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.