Okay
  Public Ticket #2463012
Email Notifications
Closed

Comments

  • Allison Kessler started the conversation

    Hi, I'm allowing recurring appointments for this particular service. I can program the email notifications with the %recurring_appointments_details% and it works. However, if someone only chooses one appointment, then the date and time for that one appointment isn't showing up. In other words, I cannot get BOTH the recurring and just one appointment to display correctly in the email notifications. It seems to be either or. Allison

  • Allison Kessler replied

    Is this correct? 

  • [deleted] replied

    Hello Allison,

    If I understood you correctly the %appointment_date_time% placeholder doesn't work properly - doesn't show information for the appointment? Is that correct? If it is, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look . We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.