We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I wanted to set the possibility to book an recurring event to one hour before each event, but as I need to put in a date it will close all following events as well.
Can you easily change that so there is no date asked, at least for recurring events? Don’t know if that is important for single events as it might be rather a x hours/days option?
Hello Heinz
Unfortunately, at the moment, there's no easy way to do this.
You would need to edit all recurring events, and change the Booking Starts section for each event individually. We do have a task assigned to our developers, so this will be much easier in the future, but for the time being, you need to do it manually.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Aleksandar
Any development on this feature?
Best, Heinz
Hi Heinz
Unfortunately, not yet. Our developers needed to dedicate their time to making Amelia fit for WordPress 5.5, so everything else was put aside.
After 5.5 was released, there were some minor bugs that needed to be fixed, and now our team is dedicated to developing new features (this one included). However, I don't have an ETA on this.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables