Just a brief question ref: refunding cancelled appointments.
Scenario: A customer books an appointment and pays with Stripe payment gateway. If a customer cancels their appointment, or when an administrator cancels the customers appointment, does the Stripe payment get refunded automatically? Or does the administrator need to sign into Stripe (stripe.com) and refund the payment manually?
Dear support,
Just a brief question ref: refunding cancelled appointments.
Scenario: A customer books an appointment and pays with Stripe payment gateway. If a customer cancels their appointment, or when an administrator cancels the customers appointment, does the Stripe payment get refunded automatically? Or does the administrator need to sign into Stripe (stripe.com) and refund the payment manually?
Thanks.
Hello Ciaran
Unfortunately, at the moment the refunds have to be handled manually.
Kind Regards,
Aleksandar Vuković
[email protected]
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Thanks Aleksandar. Noted.
You're welcome, Ciaran
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables