Okay
  Public Ticket #2461578
Photos and members
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  • Leanne Bird started the conversation

    Hi,

    I have an issue with the photos not showing up when I add in the catalog view. They are just blue boxes. Is there a setting I am missing?

    Also, I am running a couple of other plugins with logins and I just want to confirm what will happen in the different cases.

    1. New customer not on WP books an appointment (set to automatic user creation) - so here I guess their login details are created automatically (cant test this at the moment as my site is live and it seems to be assigning me as the wordpress user?)

    2. New customer who has signed up with WP through Simple Membership Plugin is signed in and goes to make their first appointment with Ameila - what I hope happens is that it recognises they are logged in and therefore does not create another account??

    3. New customer signed up to WP but not logged in - what happens here? Does it recognise that the email address is signed up but not logged in?

    4. Existing customer not logged in - I am presuming it recognises that the email is already used but it doesn't seem to tell them they need log in?

    Sorry just trying to get a grasp of what the user experience will be and whether these plug ins can work together.

  • [deleted] replied

    Hello Leanne Bird, 

    Thank you for your purchase. 

    Could you please tell me have you added an image to the service and to the service gallery as well? As the service image is shown in the circle and the gallery images in the back-ground when the service is chosen. 

    1. Yes, the Amelia customer is created in WP as well with this user role, if the option for this in Amelia _> Roles settings is enabled. 

    2. If they are logged in to WordPress, the Amelia customer user role should be added to this user, when they book an appointment in Amelia while logged in to WP. 

    3. No, it can't connect the WP user via email address, so if they are not logged in to WP no connection can be made to that WP user. 

    4. In this case, it won't connect the customer to this WP user, like I said in point 3, unfortunately. A customer in this case will be created in Amelia with no connection to WP user, and a WP user won't be created because the email already exists in WP. 

    If you have any further questions feel free to ask.