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  Public Ticket #2461286
Update
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Comments

  •  5
    Tania & John started the conversation

    Hi,

    I'm so happy to see the Employee front end implemented! I have downloaded the update but not seeing any update to be made in my plugin dashboard as normally happens? Do I just need to upload the new file as a new plugin? 

    Thanks :)

    Tania

  •  2,572
    Aleksandar replied

    Hello Tania

    You should simply create a new page, where you will include [ameliaemployeepanel] shortcode, then go to Amelia Settings/Roles/Employee, enable the panel and add the URL for the page where you added the code - that's it.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

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  •  5
    Tania & John replied

    Thanks for your reply Aleksandar,

    I can do that part, no problem at all. It's the actual 2.8 update that I can't seem to do . I received the email with a download of the update and have downloaded it but what do I do now? 

    There's no update for Amelia plugin in my wp dashboard so wondering how or where I download it to?

  •  2,572
    Aleksandar replied

    Hi again Tania & John

    We're having some issues with the auto-update, and I hope our developers will be able to resolve it soon enough.

    Please download the full version from the email you received when you purchased the plugin (some hostings treat it as Spam, so please check your Spam folder as well). Also, you received an email with credentials for our store https://store.tms-plugins.com/login where you can download the full version fom.

    My suggestion is to update the plugin manually by following these steps:

    1.) Download zip from our store or from the email you received when you purchased the plugin

    2.) Use FTP to open /yourwordpressfolder/wp-content/plugins

    3.) Delete existing ameliabooking folder.

    4.) Upload the previously downloaded ameliabooking folder through FTP into "plugins" folder (unzip it)

    5.)  Go to WP-admin panel, open Plugins section.

    6.) Deactivate Amelia Plugin, and then activate it again.

    7.) Clear server and browser cache

    ____________________________________________________________________________________________

    If you are on hosting where you are not allowed to access your FTP, then follow these instructions:

    When you delete the plugin from your WordPress' Plugins page, you will not lose any data.

    1.) Download zip from our store or from the email you received when you purchased the plugin

    2.) Delete Amelia plugin from WordPress' Plugins page

    3) Click on Add new in top left of your Plugins page

    4) Click on Upload plugin in top left of your Plugins page

    5.) Choose the previously downloaded ameliabooking.zip file

    6.) When uploading is done, please Activate Amelia plugin

    7.) Clear server and browser cache.

    Please note that our plugin is around 8 MB in size, so if you are not able to upload it through WordPress plugins page, you will need to increase the following:

    upload_max_file size, 

    post_max_size,

    max_execution_time

    You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables