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  Public Ticket #2460829
%appointment_cancel_url% not working
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  •  2
    Raphaël Marlec started the conversation
    July 2, 2020 at 3:32pm

    Hi,

    I'm trying to put the  "%appointment_cancel_url%" shortcode on the mail for customers but the link is not working.

    Thank's for help 

    Have a nice day 

    Marlec Raphael

  • [deleted] replied
    July 3, 2020 at 11:05am

    Hello Marlec Raphael, 

    Could you please tell me have you just copy/paste the placeholder to the Message field? If you have embedded it to a text, please just copy/paste it so it looks like in the attachment. 

    Let me know if it helped.