As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi!
We've been trying to activate the recurring appointments feature, but it doesn't seem to be showing the option on the customer-front-end. We've followed all the steps mentioned in the documentation (https://wpamelia.com/recurring-appointments/) but the issue still exists.
Request your help with the same!
Hello Ummang,
Thank you for your purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Hi Marija!
Thank you for that tip. I was able to remove Amelia's booking javascript from the plugins asset compression list, and that seems to have fixed it.
This was very helpful! Thank you so much!
You are welcome!
Great, glad to see that the issue is gone! Thank you for letting me know.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.