Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay
  Public Ticket #2459485
Payments
Closed

Comments

  • Jimi started the conversation
    July 1, 2020 at 3:26pm

    Hi,

    I have several issues.

    The most important one is: 

    Neither Paypal or Stripe is working. If I look in the section were you add the keys etc, everyone thing is fine with green arrows etc. But when I try to make a payment, I can't. (I get an error message)

    Another thing is:

    I have tried to change the colorscheme of the servicebooking calendar as seen here: https://jimihove.dk/online-moedebooking/

    It's been 48 hours, and it hasn't changed yet. I have cleared the caches.

    Another thing is:

    The servicebooking calendar doesn't show the description of the service. So no-one knows what this calendar is about.

    The last thing is:

    I've seen you write on Appsumo that you soon would support more languages, and timeformat like 24/7. Nothing of this has happened. When will it happen ?

    Looking forward to using this after a few months not being able to :)

    Thanks,

    Jimi

  •  2,576
    Aleksandar replied
    July 2, 2020 at 12:44pm

    Hello Jimi

    Issues with PayPal and Stripe are usually connected to the IDs and secrets used. Also, if you've enabled Live credentials, you cannot run test cards or PayPal accounts, nor could you use live cards and PayPal accounts for test credentials - that may be an issue, but I can't say without taking a look at your setup.

    On your page, I see the form like this:

    6470510535.png

    Is this any different from the color scheme you chose?

    Service description can only be displayed in the [ameliacatalog] view.

    We don't have any translators in our company, so we're relying on our customers to provide us with the translation for their languages. We've added Romanian language in the last update, but that's it. As for time format - you can change Date and Time formats on the WordPress Settings and that will be applied in Amelia as well. Please take a look at this documentation page - Configuring WordPress Date/Time Settings in the Amelia WordPress Booking Plugin.

    If this is not what you were referring to, would you please explain?

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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