We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
I am looking to purchase Amelia for our gym website, however we offer some package deals (i.e. 4 x 1-2-1 Personal training sessions with X trainer at £XX) now if our customer decides to buy the bulk deal of 4 classes, this then means the customer needs to complete 4 bookings on the Amelia booking system, but they have already paid. Furthermore once the customer has booked 1 of the classes from the 4 available that means they will have 3 classes left to book - is there any way we can see and manage how many bookings from the bulk package is available. If not may you suggest any work around ways for this - we've seen the discount code option may be available?
Kind regards,
Alex.
Hi Alex,
Thank you for your inquire.
Sorry to disappoint you but unfortunately packages are not possible with the plugin built in features at the moment.
The good news are that they are on our roadmap for this summer as you can see on this link
https://wpamelia.com/wp-content/uploads/2020/05/Summer-Roadmap-Amelia.png
Workaround for this case is not possible right now.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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