We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Both the above link and this one: https://www.immersivt.se/alla-svenska-vr-ar-foretag/ suddenly lost the connection with the source spreadsheet yesterday, it seems.
I updated the first list with a couple of new entries yesterday and went there to confirm right after, and the list was live then: https://twitter.com/immersivt/status/1277594701307301888
Did something in the Google API change, and are you working on it? They are both popular articles/lists, so I want them back ASAP... please let me know the status on this.
Thanks in advance.
Hi Niclas,
Thank you for your purchase.
Yes there is an issue with created or creating tables from Google spreadsheet because Google change functionality with it. It is available fix for that in the latest version of wpdatatables (3.0) that we released yesterday.
Can you please update on version 3.0 and issue will be solved?
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Thanks Milan. I was sure that I activated the plugin with my purchase code, but now I had to activate it (again?), so I did. But the plugin list still says version 2.8.1 with no visible option to update.
I'll try again in awhile.
Hello Niclas
If you still don't see the update, you could update the plugin manually.
My suggestion is to update the plugin manually by following these steps:
IMPORTANT: Do NOT delete the old version from WP-admin (by clicking “Delete” in the plugins page) if you don’t want to lose all your tables!
1. Download zip from our store http://store.tms-plugins. com/
2. Use FTP to open /your_wordpress_folder/wp-content/plugins
3. Delete existing wpDataTables folder.
4. Upload previously downloaded wpDataTables folder through FTP to plugins folder (unzip it)
5. Go to WP-admin panel, open Plugins section.
6. Deactivate wpDataTables, and then activate it again.
7. Clear server and browser cache
IMPORTANT: Do NOT delete the old version from WP-admin (by clicking “Delete” in the plugins page) if you don’t want to lose all your tables!
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables