Please download the full version from the email you received when you purchased the plugin (some hostings treat it as Spam, so please check your Spam folder as well). Also, you received an email with credentials for our store https://store.tms-plugins.com/login where you can download the full version fom.
My suggestion is to update the plugin manually by following these steps:
1.) Download zip from our store or from the email you received when you purchased the plugin
2.) Use FTP to open /yourwordpressfolder/wp-content/plugins
3.) Delete existing wpdatatables folder.
4.) Upload the previously downloaded wpdatatables folder through FTP into "plugins" folder (unzip it)
5.) Go to WP-admin panel, open Plugins section.
6.) Deactivate wpDataTables Plugin, and then activate it again.
If you are on hosting where you are not allowed to access your FTP, then follow these instructions:
Please note that, before deleting the plugin from the Plugins page, it is recommended to enable the option "Prevent deleting tables in database" in main settings of the plugin if you want to keep your tables after deletion from the Plugins page. If you uncheck this option, all your tables will be deleted and you will need to create them again.
1.) Download zip from our store or from the email you received when you purchased the plugin
2.) Delete wpDataTables plugin from WordPress' Plugins page
3) Click on Add new in top left of your Plugins page
4) Click on Upload plugin in top left of your Plugins page
5.) Choose the previously downloaded wpdatatables.zip file
6.) When uploading is done, please Activate wpDataTables plugin
7.) Clear server and browser cache.
Please note that our plugin is around 14 MB in size, so if you are not able to upload it through WordPress plugins page, you will need to increase the following:
upload_max_file size,
post_max_size,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.
You need to reach out to whoever is the owner of the license.
We cannot provide the update without a proof of purchase (sorry). The issue will probably be fixed soon with the auto-update, so you'll be able to update to the new version as soon as we fix it.
You can run a workaround until then, and your Google Spreadsheet based tables will work.
Add this code in file wp-content/plugins/wpdatatables/source/class.wdttools.php around line 205 you will find this
Hello Support
ErrorWe noticed that wp dataTables does not load any more google Sheets. The link to the sheet is still valid.
Example: https://docs.google.com/spreadsheets/d/18xK7uWVIzGQM4NyNgfiUdazRJ_Yj06ljiExA4xb6FmU/edit#gid=226212915
The error on the backend shows
Table in data source has no rows.
We updated all Plugins, Wordpress to the latest version.
What can we do to fix this issue?
Kind regards. Philipp
We are also having this issue across a number of our dataTables.
Hello Philipp, hello Ryan
Please update wpDataTables to the latest version (3.0) that was released today, and the issue will be resolved.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
@Aleksandar
There is no update 3.0, where can we find it.
Thanks.
Hello moe_si_e
Please download the full version from the email you received when you purchased the plugin (some hostings treat it as Spam, so please check your Spam folder as well). Also, you received an email with credentials for our store https://store.tms-plugins.com/login where you can download the full version fom.
My suggestion is to update the plugin manually by following these steps:
1.) Download zip from our store or from the email you received when you purchased the plugin
2.) Use FTP to open /yourwordpressfolder/wp-content/plugins
3.) Delete existing wpdatatables folder.
4.) Upload the previously downloaded wpdatatables folder through FTP into "plugins" folder (unzip it)
5.) Go to WP-admin panel, open Plugins section.
6.) Deactivate wpDataTables Plugin, and then activate it again.
7.) Clear server and browser cache
____________________________________________________________________________________________
If you are on hosting where you are not allowed to access your FTP, then follow these instructions:
Please note that, before deleting the plugin from the Plugins page, it is recommended to enable the option "Prevent deleting tables in database" in main settings of the plugin if you want to keep your tables after deletion from the Plugins page. If you uncheck this option, all your tables will be deleted and you will need to create them again.
1.) Download zip from our store or from the email you received when you purchased the plugin
2.) Delete wpDataTables plugin from WordPress' Plugins page
3) Click on Add new in top left of your Plugins page
4) Click on Upload plugin in top left of your Plugins page
5.) Choose the previously downloaded wpdatatables.zip file
6.) When uploading is done, please Activate wpDataTables plugin
7.) Clear server and browser cache.
Please note that our plugin is around 14 MB in size, so if you are not able to upload it through WordPress plugins page, you will need to increase the following:
upload_max_file size,
post_max_size,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Sorry Aleksandar,
We do not have email or credentials, because the plug-in was purchased from outsource company.
I only have the serial number.
Now I cant find a way to update.
Thanks.
Hi again moe_si_e
You need to reach out to whoever is the owner of the license.
We cannot provide the update without a proof of purchase (sorry). The issue will probably be fixed soon with the auto-update, so you'll be able to update to the new version as soon as we fix it.
You can run a workaround until then, and your Google Spreadsheet based tables will work.
Add this code in file wp-content/plugins/wpdatatables/source/class.wdttools.php around line 205 you will find this
and below that add this code
so your code will look like this
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you Aleksandar, this was the soluton.
Regards.
You're welcome moe_si_e
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables