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Hi,
We just discovered quite a serious issue with WooCommerce: It is not possible to purchase two different services at the same time. After adding a new service to the WooCommerce cart, the previous service is removed from the cart!
Because some of the same customers kept buying services we were wondering what was going on. Some customers have ordered more than 10 times and went through the whole order and payment process the same amount of times!
I have just tested, and it does NOT help to have different WooCommerce products and connect each service to it's own WooCommerce product. You can test it for your self with the service Drums (it has it's own WooCommerce product) and any other service.
What am I doing wrong? Am I missing a setting?
Thanks,
Carsten
Hi Marija,
Really a pity that it's not a standard function.
BUT thank you so much for the workaround. I tested it and it works! :-) So we are really happy!
It would be great if this could be implemented in Amelia so that I don't have to think about it after each update. :-)
Thanks again for a great service!
Kind regards,
Carsten
You are welcome, Carsten. Glad to see it works!
We have this feature request in our list for Amelia in general, but for now I can't say when it will be implemented and released.
You are welcome!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.