Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay
  Public Ticket #2456610
Serious issue with WooCommerce
Closed

Comments

  •  4
    Carsten started the conversation

    Hi,

    We just discovered quite a serious issue with WooCommerce: It is not possible to purchase two different services at the same time. After adding a new service to the WooCommerce cart, the previous service is removed from the cart!

    Because some of the same customers kept buying services we were wondering what was going on. Some customers have ordered more than 10 times and went through the whole order and payment process the same amount of times!

    I have just tested, and it does NOT help to have different WooCommerce products and connect each service to it's own WooCommerce product. You can test it for your self with the service Drums (it has it's own WooCommerce product) and any other service.

    What am I doing wrong? Am I missing a setting?

    Thanks,

    Carsten

  •   [deleted] replied privately
  •  4
    Carsten replied

    Hi Marija,

    Really a pity that it's not a standard function. 

    BUT thank you so much for the workaround. I tested it and it works! :-) So we are really happy!

    It would be great if this could be implemented in Amelia so that I don't have to think about it after each update. :-)

    Thanks again for a great service!

    Kind regards,

    Carsten

  • [deleted] replied

    You are welcome, Carsten. Glad to see it works! 

    We have this feature request in our list for Amelia in general, but for now I can't say when it will be implemented and released. 

    You are welcome!

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help.