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  Public Ticket #2456563
Frontend error
Closed

Comments

  • Cordula started the conversation
    June 29, 2020 at 12:12pm

    Hello,

    we do not know when the error starts but at the beginning whole thing worked. When the customer has to choose a date, the calendar is not shown.

    At a different domain it works with the same settings.(including colors, etc.)

    what can we do?

    Best regards

    Cordula Ruse

  • [deleted] replied
    June 29, 2020 at 2:15pm

    Hello Cordula, 

    It can be that there is a conflict with the CSS of your theme or some other plugin that you have. Could you please delete your website's and browser's cache and send me the URL of your page where you have Amelia so we can check it out?


  • Cordula replied
    June 29, 2020 at 2:47pm

    hello Marija,

    Https://Cordula-Ruse.de

    Thanks in advance 

  • [deleted] replied
    June 30, 2020 at 10:11am

    Hello Cordula, 

    The issue is coming from your theme, unfortunately, this is the CSS that is causing the issue: 

    svg {
        display: block;
        height: 140vh;
        left: Opx;
        margin: auto
    }

    Please try adding this format HTML to the page where you have your Amelia shortcode :

    <style>
svg {
       height: inherit !important;
    }
    
</style>

    and let me know if this helped.

  • Cordula replied
    July 6, 2020 at 1:55pm

    Hello Marija,

    thank you very much. It helped (y)

  • [deleted] replied
    July 6, 2020 at 5:00pm

    You are welcome, Cordula. 

    Glad to see that!

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help.