The Away status on the employee page in Amelia is shown based on their work hours set in accordance to your WordPress timezone setting (in General settings). Is it the case that they have the Work hours as available at that time and the status is Away? Please note that this status here doesn't affect any functionality nor the available time slots for booking.
How do I change the doctor's status of Away as shown in the attachment?
Hello Sanchayita,
The Away status on the employee page in Amelia is shown based on their work hours set in accordance to your WordPress timezone setting (in General settings). Is it the case that they have the Work hours as available at that time and the status is Away? Please note that this status here doesn't affect any functionality nor the available time slots for booking.