As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Paid for the $59 Version and downloaded it fine and also installed it fine. But to activate it failed with this error:
Plugin could not be activated because it triggered a fatal error.
HI Richard,
Thank you for your purchase.
It looks like there is some issue with installation of the plugin.
Since you have full version, may I kindly suggest opening ticket in Amelia category and our agents will help you out, probably they will ask for credentials to your site so they can login and take a look.
This category is for the pre-purchase questions.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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