When trying to add an employee and connect them to their user on wordpress some users are not showing up even though they have the "Amelia Employee" role assigned to them.
If they have the Amelia Employee WP user role, they should appear in the selection.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
Okay one user with the username of "CHINESE-Songxue" has the Amelia Employee user role but you cannot connect them to an WP user ever though she has the role. It is like that for 2 other users as well.
When trying to add an employee and connect them to their user on wordpress some users are not showing up even though they have the "Amelia Employee" role assigned to them.
Hello Leonard
If they have the Amelia Employee WP user role, they should appear in the selection.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Sorry about that. This is my production site so please tread carefully.
https://tutor-dlt.com
Okay one user with the username of "CHINESE-Songxue" has the Amelia Employee user role but you cannot connect them to an WP user ever though she has the role. It is like that for 2 other users as well.
Thank you for this it looks like we solved it.
You're welcome Leonard
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables