We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Can clients purchase multi-appointment packages natively from Amelia? For example, 6-hours of client 1-1 time, to be divided in chunks of 1-hr, 1.5-hr, 2-hr.
Or is there a way to grant X# of appointments to client A once I've accepted payment in some other way?
Didn't see it in the FAQ or set up, but might have missed.
Hi Ginger,
Thank you for your inquire.
Sorry to disappoint you but unfortunately packages are not possible yet with the plugin built-in features at the moment.
The good news are that this feature is planned for this summer as you can see on our road map
https://wpamelia.com/wp-content/uploads/2020/05/Summer-Roadmap-Amelia.png
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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