That can be because of some issue with the connection of Amelia to your database or a conflict with another plugin. Please deactivate your plugins one by one and check after each deactivation if the issue is there.
If this doesn't help and if this isn't caused by a conflict with another plugin, please update Amelia following the steps bellow and if the issue is still there please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look . We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Please update Amelia by following these steps:
1) Download the zip from our store or from the email that you received when you made the purchase
2) Use FTP to open /yourwordpressfolder/wp-content/plugins
3) Delete existing ameliabooking folder
4) Upload previously downloaded ameliabooking folder through FTP to plugins folder (unzip it)
5) Go to WP-admin panel, open Plugins section
6) Deactivate Amelia Plugin, and then activate it again
If you are using hosting where you are not allowed to your FTP then follow those instructions:
1) Download the zip from our store or from the email that you received when you made the purchase
2) Delete Amelia plugin from WordPress Plugins page
3) Click on Add new on Plugins page
4) Click on Upload plugin on Plugins page
5) Choose previously downloaded ameliabooking zip file
6) When uploading is done, please Activate Amelia plugin
7) Clear server and browser cache.
Please note that if you delete plugin from Plugins page you WILL NOT lose your data, because it is already saved in your database.
Please note that our plugin have a size of around 7 MB so if yo are not able to upload the plugin through WordPress plugins page, then you need to increase following:
upload_max_file size,
post_max_size ,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.
So the problem is in our storage engine (myIsam). What are future suggestions for us? because there will definitely be regular updates from the Amelia plugin. while this plugin is based on innodb. Amelia is currently able to run on our website because the Amelia development team has changed the code to match our engine.
Thanks for the support
Many thank for Marija and the amelia developer team.
Please do, let us know if you encounter any issues.
We will implement this in the following updates of Amelia - so for creating tables in the database, it will be checked first whether the database supports InnoDB, if it doesn't it will switch to MyIsam. So, both versions will be covered, so don't worry about updating the plugin.
You are welcome!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
activation form " blank"
Hello donny satria handono,
Thank you for your purchase.
That can be because of some issue with the connection of Amelia to your database or a conflict with another plugin. Please deactivate your plugins one by one and check after each deactivation if the issue is there.
If this doesn't help and if this isn't caused by a conflict with another plugin, please update Amelia following the steps bellow and if the issue is still there please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look . We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Please update Amelia by following these steps:
1) Download the zip from our store or from the email that you received when you made the purchase
2) Use FTP to open /yourwordpressfolder/wp-content/plugins
3) Delete existing ameliabooking folder
4) Upload previously downloaded ameliabooking folder through FTP to plugins folder (unzip it)
5) Go to WP-admin panel, open Plugins section
6) Deactivate Amelia Plugin, and then activate it again
7) Clear server and browser cache
___________________________________________________________
If you are using hosting where you are not allowed to your FTP then follow those instructions:
1) Download the zip from our store or from the email that you received when you made the purchase
2) Delete Amelia plugin from WordPress Plugins page
3) Click on Add new on Plugins page
4) Click on Upload plugin on Plugins page
5) Choose previously downloaded ameliabooking zip file
6) When uploading is done, please Activate Amelia plugin
7) Clear server and browser cache.
Please note that if you delete plugin from Plugins page you WILL NOT lose your data, because it is already saved in your database.
Please note that our plugin have a size of around 7 MB so if yo are not able to upload the plugin through WordPress plugins page, then you need to increase following:
upload_max_file size,
post_max_size ,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.
I've tried disabling all plugins on wordpress.
Only activate Amelia, but an error notification comes out as in the attachment
Thank for the Reply,
So the problem is in our storage engine (myIsam). What are future suggestions for us? because there will definitely be regular updates from the Amelia plugin. while this plugin is based on innodb. Amelia is currently able to run on our website because the Amelia development team has changed the code to match our engine.
Thanks for the support
Many thank for Marija and the amelia developer team.
At the moment we are trying to run amelia on our website.
Maybe in a few days we will inform as soon as possible
Thank you
Hello donny satria handono,
You are welcome.
Please do, let us know if you encounter any issues.
We will implement this in the following updates of Amelia - so for creating tables in the database, it will be checked first whether the database supports InnoDB, if it doesn't it will switch to MyIsam. So, both versions will be covered, so don't worry about updating the plugin.
You are welcome!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.