I run a SUP rental company that includes guided and non-guided tours. Whenever someone books a non-guided tour, the employee associated to that tour is unavailable for other services, even though the employee is actually not on the tour (because it is non-guided).
Is it possible to not assign an employee to a service that doesn't require an employee?
Is it also possible to make an employee have two services booked at the same time? For example, i have two different services:
1) Guided Tour With Rental Board 2) Guided Tour with own board
These two services only need one employee and can be on the same tour, however, if someone books Option 1, then the employee is automatically unavailable for Option 2, even though there is room. It is really critical for my business that this is able to work. Or else i might need to find another software solution that better fits my needs Best Regards, Caroline
It's not possible to have a service with no employee assigned to it, but you can create a fake employee which would be used for the non-guided tour.
Also, one employee can't work on two services at the same time. You can, also, create a duplicate employee for this to be able to work.
Just think if you'll ever need that employee to work solely on one service. If you add a duplicate employee, all 3 services will be available at the same time thrice.
The issue with fake employees is that we only have 6 boards, and then they could easily be overbooked.
I have considered making 6 "employee" profiles that are actually board profiles (Board 1, Board 2, etc). They would only have a capacity of 1. This solves the issue of overbooking, however people can't book for multiple people at once, since an employee only has a capacity of 1.
Is it possible to book multiple "employees", each with a capacity of 1, for lets say 3 people, So that way Amelia automatically books 3 "employees" and the customer only has to book once?
Unfortunately, it's not possible to have more than one employee working on a single appointment.
What you can do with fake employees is to connect them to the same Google Calendar. When you configure Google Calendar you can link your employees to the same calendar, so when one employee is booked, the other employee is automatically unavailable at the same time.
Hello,
I run a SUP rental company that includes guided and non-guided tours. Whenever someone books a non-guided tour, the employee associated to that tour is unavailable for other services, even though the employee is actually not on the tour (because it is non-guided).
Is it possible to not assign an employee to a service that doesn't require an employee?
Is it also possible to make an employee have two services booked at the same time? For example, i have two different services:
1) Guided Tour With Rental Board
2) Guided Tour with own board
These two services only need one employee and can be on the same tour, however, if someone books Option 1, then the employee is automatically unavailable for Option 2, even though there is room.
It is really critical for my business that this is able to work. Or else i might need to find another software solution that better fits my needs
Best Regards,
Caroline
Hello Caroline
It's not possible to have a service with no employee assigned to it, but you can create a fake employee which would be used for the non-guided tour.
Also, one employee can't work on two services at the same time. You can, also, create a duplicate employee for this to be able to work.
Just think if you'll ever need that employee to work solely on one service. If you add a duplicate employee, all 3 services will be available at the same time thrice.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Okay thanks for the reply.
The issue with fake employees is that we only have 6 boards, and then they could easily be overbooked.
I have considered making 6 "employee" profiles that are actually board profiles (Board 1, Board 2, etc). They would only have a capacity of 1. This solves the issue of overbooking, however people can't book for multiple people at once, since an employee only has a capacity of 1.
Is it possible to book multiple "employees", each with a capacity of 1, for lets say 3 people, So that way Amelia automatically books 3 "employees" and the customer only has to book once?
Hi again Caroline
Unfortunately, it's not possible to have more than one employee working on a single appointment.
What you can do with fake employees is to connect them to the same Google Calendar. When you configure Google Calendar you can link your employees to the same calendar, so when one employee is booked, the other employee is automatically unavailable at the same time.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables