We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, I've tried a lot of things, but I can't find a solution. I have added my own table from which I read and display the data. The goal is that the users have to add missing information here. In the frontend I can open the cell via inline-editing and enter a value. But when saving, I get the error message "Error! There was an error trying to insert a new row".
Only one table is queried, the setting is "Users see and edit only own data". Do you have another idea for me?
Oh yes, I am currently developing the site locally in a development environment, I can't put it online very well, there are still some features missing.
Hello, I have found a workaround for me. There are two Datetime fields in the table which are currently empty. I plan to fill them with an action as soon as they are changed by the user. wpdatatables will fail with the error in debug.log when saving the empty datetime:
I have excluded the columns from my wpdatatables and now I can save :D Maybe it will help someone else who has the same mistakes.
The ticket can be closed. Thanks a lot
Hi MonaH
Thank you for your purchase, and for your feedback.
If you don't have a row with your ID in it, and you've enabled "Users see and edit only own data", that's the reason why you're getting the error.
Simply put, you're trying to save a table that (from the plugin's point of view) is empty, and it's throwing an error. If you had one row with your ID associated to the selected "User ID" column, then I suppose there would be no issue.
Kind Regards,
Aleksandar Vuković
[email protected]
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