We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2453008
can´t import from google sheets
Closed

Comments

  • FEDERICO MUSCHENBORN started the conversation
    June 25, 2020 at 3:15pm

    Hi, I need to import from google sheet (the file is published and the link is copy from de URL) and I get this: "Table in data source has no rows."

  •  472
    Isidora replied
    June 25, 2020 at 3:26pm

    Hi there,

    Thank you for reporting this.

    After investigation, we found out that your link in converted in this after CURL call

    Temporary RedirectTemporary Redirect The document has moved here https://doc-10-60-sheets.googleusercontent.com/pub/.....

    The described behavior is a feature:

    https://developers.google.com/apps-script/guides/content#redirects

    • RedirectsFor security reasons, content returned by the Content service isn't served from script.google.com, but instead redirected to a one-time URL at script.googleusercontent.com. This means that if you use the Content service to return data to another application, you must ensure that the HTTP client is configured to follow redirects.

    What you can try is to add this code in file wp-content/plugins/wpdatatables/source/class.wdttools.php around line 205 you will find this

    curl_setopt($ch, CURLOPT_REFERER, site_url());

    and below that add this code

    curl_setopt($ch, CURLOPT_FOLLOWLOCATION, true);

    so your code will look like this

    7921269120.png

    We need to test more but for now it is working in all test cases and it will be included in next update.

    Sorry for inconvenience,

    Kind Regards, 

    Isidora Markovic

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