We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
is it possible to export and import services en employees from one site to a other site?
This would be very helpfull and timesaving.
Thanks in advanced!
Hello Ricardo
There are no built-in functions to do that, but I suppose you would be able to export/import employees and customers if you copy the wp_amelia_users table from one site to another. It'd be best if you could keep the database prefix the same (wp_ by default) because there are a lot of foreign keys in our tables, and changing the database prefix breaks those constraints.
Kind Regards,
Aleksandar Vuković
[email protected]
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