We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2451652
Uploading large file
Closed

Comments

  • Tony Davis started the conversation
    June 24, 2020 at 2:29pm

    Hi all, I've been using WPdatatables for awhile now and have several of the add-ons as well.  My problem is I have a large excel file, about 400,000 lines long that I'm trying to upload into WPdatatables but I keep getting a server error (timing out, etc).  My intent is to use the server-side processing whenever I get this uploaded.

    Can you let me know if there is something I should be doping with a large file?

    Thanks a lot.

    Tony

  •  2,576
    Aleksandar replied
    June 25, 2020 at 11:38am

    Hello Tony

    I don't believe your hosting provider will allow you to increase the details in your php.ini file so you would be able to upload a file with 400.000 lines

    My advice would be to save that file as CSV, and then to go to your database via phpMyAdmin, and import the file there. It will create a new database table which you can pull with SQL query in wpDataTables.

    Also - a piece of advice - that imported table will be named something like "TABLE 123". Rename it to "TABLE123" or something else, just without spaces. That will avoid filtering/search/sorting issues in the SQL query based table later on.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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