As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi.
I'd like to know if and how I can translate - at least the front end - to Hebrew.
Thank you.
Hi Yonatan,
The plugin can be translated using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has a simple UI.
If you want to use POEDIT then please follow these instructions:
1. Download Amelia from our TMS Store and save the ameliabooking.zip file on your computer.
2. Unzip downloaded file.
3. Download and install POEDIT.
4. After that, open the program and open the file from the extracted folder on your computer ameliabooking/languages/en_US/wpamelia-en_US.po.
5. Translate all the strings on your language.
6. Save the file as the plugin suggests (the language code; for example wpamelia-id_ID.po if your language is Indonesian) and it will generate a new wpamelia-id_ID.mo file. You can find your language code here.
7. Go to ameliabooking/languages/ folder and create a new folder. Name it as the language code for your language (in our case, for Indonesian, it is id_ID) and then copy these two files called wpamelia-id_ID.po and wpamelia-id_ID.mo into it. Proceed with copying the whole folder id_ID back to your website in folder ../wp-content/plugins/ameliabooking/languages/.
Of course, you will use language code for your language (we use Indonesian language, and its language code "id_ID" is just an example).
When you finish that, it would be nice to send us the translation, so we can include it in our next major update so you don't have to copy this folder from local machine on every update.
Hope this helps.
Hi and thank you for your quick reply.
I have a few more questions:
Thank you.
Hello,
Hi,
Regarding number 5 - I was not logged in, I used your demo and since I used it more than once I could not complete the proccess.
I do have another question:
My client is planning to use a CMS platform in approximately a year from now.
He will than want to export all of the data from your plugin and use it on his new platform.
If and how is it possible to export all the data?
Thank you.
Hi,
Option "Check customer's name for existing email when booking" might be enabled.
You can export appointments and customer in CSV file.
Thank you.
Is it also possible to import existing appointments?
Also - can you recommend a CMS that integrate with your plugin for full clients management?
THank you.
Hi,
We do not have import appointments function at the moment.
I am not aware of any CRM, but we have webhooks that you can find useful for this purpose, full explanation is here: https://wpamelia.com/web-hooks-settings/