From your screenshots, I can see that the phone number is saved:
But the WP User says it can't find any data:
Your WP User needs to have the Amelia Employee user role in order to link to your existing Employee in Amelia. If you need to keep the current user role, you can install the User Role Editor plugin, and add another user role (Amelia Employee) to that user. After that, you will see that user in the drop-down.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
Hi,
I cannot update the phone number gender , and link to an existing wordpress user.
As I key in the the phone number, it appears on record of the customer. But the moment i save, nothing is updated.
Kindly assist.
Thank you & kind regards.
Roshan
Hello Roshan
From your screenshots, I can see that the phone number is saved:
But the WP User says it can't find any data:
Your WP User needs to have the Amelia Employee user role in order to link to your existing Employee in Amelia. If you need to keep the current user role, you can install the User Role Editor plugin, and add another user role (Amelia Employee) to that user. After that, you will see that user in the drop-down.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar,
The phone number is not saved them moment i click on the save button. the problem is still the same at my end.
Hi again Roshan
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables