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  Public Ticket #2451201
cannot search existing customer when adding a new appointment from the backend or booking from phone
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  •  4
    Roshan Sujeebun started the conversation

    Hi,

    When i am trying to make a new booking appointment from the backend with role as "Amelia Manager", I cannot search existing "wordpress customer" or "Amelia customer".

    The user is already created, and has previously booked for services through Amelia platform.

    Thank you for assisting me.

    Kindly regards

    Roshan

  • [deleted] replied

    Hello Roshan, 

    I can't reproduce the issue on our testing website, could you please tell me if you have the latest version of Amelia, 2.7? If no, please update it, if the issue is still there, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

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